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Wilson Support Services
  Wilson Support Services, LLC
2481-B Valleydale Road
Birmingham, AL 35244

Phone:
(205)985-9942 office

Fax:
866-397-7684 toll free

Office Hours
Mon - Friday 7am - 7pm
Saturday 8am - 12pm
Technicians On Call 24 x 7
 


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Tools

Remote Support Tool

     This tool will allow us to take over your computer remotely and assist you with your problems. The best feature is that it is a simple one file program and only allows you to initiate the connection. We can never gain access to your system without you starting the program and it works through any firewall. Vista support coming soon.
 

AT&T Internet Service Plans

     Link to AT&T internet plans including one for $10 per month with no cost for the modem and a 12 month service agreement. The only catch is you can't have had DSL before with them. To find out about this follow the above link and term contract plans available link in the middle of the page. You must apply for the $10 service online to receive it. This is 1/2 off the other cheapest plan they have for the same speed.
 

Firefox

     The best browser out there, use firefox to protect your computer while surfing the internet. This is the browser that we use at our office and it is completely free.
 

ScrubIT: Filtered DNS servers

     Free Filtered DNS servers that let you easily protect your family for free from bad websites while also protecting yourself from spyware. They are working on a program so that you can customize what it allows and blocks.
 

Bitdefender

     This online free malware scanner will check your computer for malicious software and makes it simple to remove. Currently this program is the best free scanner that we have found and is cleaning malicious software that other programs miss. If you like the free online scanner then try their 30 day free trial for their full blown scanner. The online scanner only works with Internet Explorer.
 

Adaware

     This is the program to use if your computer is running slow or you are having a problem with pop-ups. Just like all the software we recommend here it is free and is best used in conjunction with Spybot below.
 

Spybot

     This tool, just like Adaware, scans your computer for spyware. It also has the ability put in place preventative measures to keep malware off your system.
 
HijackThis

     Although this software sounds bad it is the best tool to show you what software starts on your computer when you turn it on. We use it to speed up computer boot time and to remove malicious software from starting on boot up. If you take something out of the list and it is back in the list after bootup then you should run some of the software above to scan your system for malicious software. You can cause damage to your system with this software so take care when using it and if in doubt please call us for assistance.
 
VNC Viewer

     A remote desktop viewer. This is a single file that allows you to see a remote computers desktop.
 
Microsoft RootkitRevealer

     This software was originally provided by sysinternals and was so good at detecting rootkits that Microsoft bought the company. This was the first software to detect the Sony Rootkit that got so much press.
 
Gmer rootkit detector

     This software touted by security professionals scans your computer for rootkits.
 
Secunia Software Inspector

     This site scans your computer for vulnerablities in your software and lets you know how to fix them.
 
 
 
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